FAQs
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      1. The Glampers' Glossary by Retreet
      2. FAQs

      Frequently Asked Questions, Answered

      Comprehensive Answers to All Your Queries for a Seamless and Enjoyable Stay at ReTreet

      Welcome to ReTreet! We’re excited to have you join us for a unique glamping experience. To ensure your stay is as enjoyable and hassle-free as possible, we’ve compiled a comprehensive FAQ section. Here, you’ll find answers to our guests' most commonly asked questions, covering everything from booking procedures and accommodation details to on-site amenities and local attractions.

      Frequently Asked Questions

      1. What's It Like to Stay in a Glamping Tent - By Season?

      • Description: All our units are climate-controlled offering a cozy and luxurious experience year-round. In the spring and summer, enjoy the cool breeze and vibrant natural surroundings. Fall brings crisp air and beautiful foliage, while winter provides a serene, quiet retreat with your comfort in your control.

      2. Where are you located?

      • Address: 5843 Scottsboro Hwy, Scottsboro, AL 35769 - Near Lake Guntersville
      • Description: Nestled in the heart of nature, ReTreet is conveniently located to provide both tranquility and easy access to local attractions.

      3. How long have you been open?

      • Description: ReTreet has been welcoming guests since 2022, offering unique glamping experiences with a blend of luxury and nature.

      4. Are all units the same?

      • Description: No, we offer a variety of accommodations, including treehouses, glamping tents, and tiny cottages. Each unit type has distinct features and amenities to cater to different preferences.

      5. Is there a Property Map Available?

      • Description: Yes, a property map is available online and in every unit and can also be viewed on our website or ReTreet app, helping you navigate our beautiful retreat.

      6. Is there Cell Service and WIFI?

      • Description: Yes, we offer a complimentary 1-Gig of WiFi throughout the property, and cell service is generally reliable, though it may vary depending on your provider.

      7. Do you allow pets?

      • Description: Yes, we are pet-friendly. We allow up to two pets per unit for a fee of $65 per stay. Our accommodations include pet beds and bowls, and we have a dog park for your furry friends to enjoy.

      8. Will there be bugs, pests, or critters?

      • Description: While we strive to keep our accommodations pest-free, being close to nature means you may encounter some bugs or wildlife. We provide bug spray for purchase in our on-site tree store for your convenience.

      9. How do I check in?

      • Description: Check-in is available from 4 PM. You can check in at our front desk or use our convenient self-check-in option via our guest service process.

      10. May I check in Early/Late?

      • Description: Early and late check-ins are subject to availability. Please contact guest services in advance to make arrangements, as an additional fee is required.

      11. What resort amenities do I have access to?

      • Description: Guests have access to all on-site amenities, including the Tree Spa, hiking trails, the putting green, and communal dining areas. Some amenities may require advance booking.

      12. Are you handicap accessible?

      • Description: Yes, we have several units and common areas designed to be accessible for guests with disabilities. Please contact us to discuss your specific needs and ensure a suitable accommodation.

      13. What is there to do in the area?

      • Description: ReTreet is surrounded by a wealth of local attractions, including hiking, kayaking, bird watching, nearby golf courses and an abundance of Lake activities. Our staff is happy to provide recommendations and assist with bookings.

      14. What's next for ReTreet?

      • Description: We continuously strive to enhance our guests' experiences. Upcoming additions include new adventure tours, expanded wellness programs, and unique event spaces. Stay tuned for updates!

      Contact Information

      If you have any further questions or need assistance, please don’t hesitate to contact us.

      • Phone: (256) 273-3174
      • Email: Sarah@ReTreet.fun
      • Website: ReTreet.fun

      We hope this FAQ section helps you prepare for a wonderful stay at ReTreet. We are committed to providing an exceptional glamping experience and look forward to welcoming you soon.

      For more details and to make your reservation, visit our website or contact our guest services team. Your adventure at ReTreet awaits!